Privacy Notice 

The purposes of the data processing 
The information you provide to Moneywise Plus will be shared with the Department for Work & Pensions (DWP) and used to evaluate this project and to report to Moneywise Plus and European Social Fund for monitoring purposes, in line with European Commission regulatory requirements. 
Your information will also be shared with research organisations working on behalf of the Department for Work & Pensions who may contact you to discuss your involvement in the project for research purposes. Participation in research is voluntary and you will be asked to consent before taking part in any research activity you may be contacted about. 
The DWP may also link your personal details to official administrative records in order to monitor your employment status before your ESF support began and 6 to 12 months after you left. This information may also be shared with research organisations working on behalf of the DWP however individuals will not be identifiable and you will not be contacted about this research. 
Data will not be used or shared for any commercial or marketing purposes. 
At all times your information will be kept securely, and nobody will have access to it that shouldn’t. 
The lawful basis for the processing 
For the purposes of the General Data Protection Regulation (GDPR), the DWP is the data controller in respect to information processed which relates to all participation in the European Social Fund. ESF grant beneficiary organisations are data processors in respect to information processed which relates to participants in the operations and projects funded by the European Social Fund. 
DWP is not the controller for any other / additional data collected by Moneywise Plus that is not essential for delivering the ESF programme, or for any personal data that would normally be collected anyway by Moneywise Plus  
The ESF Programme Action Note 018/18 sets out the lawful basis for processing personal data under ESF. 
The retention periods for the personal data 
All personal data held by DWP or research contractors for the purposes of evaluation will be permanently deleted no more than six months after the research has been completed (i.e. when the final report is published on GOV.UK). 
Personal data held by DWP for all other ESF purposes as required by European Commission regulations will be retained in line with the current guidance on GOV.UK at: 
The rights available to individuals in respect of the processing 
If you do not wish your personal data to be used for ESF evaluation purposes please contact ESF.EVALUATIONS@DWP.GSI.GOV.UK and we will delete your data held for these purposes and you won’t be contacted about participating in research. 
More information about how and why DWP uses your personal information, including how to ask for a copy of the personal information DWP holds about you can be found in DWP’s Personal Information Charter at: 
Information about how to ask for a copy of the information DWP holds about you (known as a ‘Right of Access Request’) can be found at: 

Privacy Policy 

This policy outlines why, what and how Moneywise Plus gathers, stores, uses and shares your personal information. 
Who we are? 
Moneywise Plus is a project led by Reaching People (Registered Charity Number 1072595, Company limited by Guarantee 3576786). 
The project is delivered by a partnership of Reaching People members and partners across Leicester and Leicestershire. 
Moneywise Plus is funded by The Big Lottery Fund (Building Better Opportunities programme) and the European Social Fund. It aims to help individuals move towards employment, education or training through the development of personal financial management, digital and employability skills and confidence. 
Please note that Moneywise Plus members and partners also have their websites and specific privacy policies. 
Why do we collect personal information? 
We collect personal information for 3 reasons: 
For legitimate business interests i.e. to ensure you can access, and we can provide you with, the correct support and advice and to monitor, shape and improve our services overall. 
To fulfil legal or statutory obligations i.e. as set by Department of Work and Pensions in relation to the European Social Fund. 
For other reasons e.g for publicity purposes to promote our services. In these cases, we will ask for your explicit consent to collect and use your personal information and you may withdraw your consent at any time. 
The information will be used solely for the purpose it was gathered. 
What information do we collect? 
For the reasons stated above we will collect information including: 
Name and contact details so that we can get in touch with you, make an appointments etc. 
Information and evidence to confirm your eligibility for the project. 
Information about your personal circumstances in relation to the support you need and the service we provide e.g. details about your income, expenditure, housing, family etc. 
Other personal information including date of birth, gender, marital status, employment status, religion, ethnicity, disability, health and housing tenure will be collated and used to ensure that we (and our funders) are developing and delivering appropriate services to you and others. In these cases your information will be anonymised and you will not be identifiable. 
How do we store your information? 
Any information you provide will be stored securely and confidentially as a paper file and on our computer system. 
How long will we keep the information? 
We will retain the information for as long as is necessary to fulfil its purpose and according to legal and contractual requirements e.g of the Department of Work and Pensions. 
Who will we share your information with? 
Moneywise Plus organisations in order deliver an effective service to you and others. 
Organisations outside Moneywise Plus e.g housing associations, job centres, education providers etc. that may be able to help you. You will be asked explicitly for your consent in these cases. 
Other authorities e.g. government agencies, evaluators and auditors who require the information for monitoring, reporting, quality and compliance purposes. 

Cookie Policy 

We use cookies on our site ( and any subdomains) to help create the most secure and effective website possible for our clients and visitors. This Cookie Policy explains what cookies are and how to manage cookies to create the best internet experience for your own personal needs. 
What Are Cookies? 
Cookies are small text files that are sent to and stored on your computer, smartphone, or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognize your device. At Moneywise Plus (Leicestershire Voluntary Sector Resource Agency), we use cookies for a variety of reasons, mostly in conjunction with Google Analytics. Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout, however also include these alternate mechanisms. 
More information about cookies and the UK/EU law on cookies can be found at
How Can I Manage Cookies? 
The browsers of most computers, smartphones, and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings or via a number of third party plugins. 
To better manage your cookie preferences across and other websites you visit, the free Ghostery plugin available at allows you to set up your privacy preferences through a simple setup screen. Ghostery is available for most major web browsers. Please view their website and Privacy Policy for more information. 
However, please remember that cookies are often used to enable and improve certain functions on websites that you visit. If you choose to switch certain cookies off, it may affect your web browsing experience. 
More About Your Privacy 
The Electronic Frontier Foundation ( has advice and guides for you to protect your privacy when searching the web at and to defend yourself and your computer and data against invasions of privacy at
What are your rights regarding your personal information? 
Information about your rights, including consent and access can be found at Information Commissioner’s Office (ICO) website

GDPR Documents 

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