Manjit phoned Moneywise Plus because he’d just received some unwelcome news. He had been furloughed because of the Covid-19 pandemic. Now his employer had written to tell him he was being made redundant.

It had been a long time since Manjit last looked for work. “My CV was out of date, and I wasn’t sure how to update it,” he told the adviser. He knew he would need one—to upload to employment sites and apply for jobs.

I also needed to write a covering letter.  As it was quite some time since I had done this I was unsure how best to do this. I did not have the confidence to do it on my own.   I felt quite stressed with all that I needed to do and in a hurry to get things sorted.

The adviser took him through, step-by-step, prioritising the important things. Manjit used WhatsApp to send his old CV to use as a starting point. They talked by phone, updated it, filled in gaps in his employment history and made notes for a covering letter.

Manjit had already applied for Universal Credit, and the adviser was able to tell him what to expect, and how getting a job would affect his finances.

Did the jobsearch work? Almost straight away. Having a good CV helped Manjit’s self-confidence after the blow of redundancy. It also helped him get a new job. It’s a zero-hour contract, with a view of working three days a week. This may not be enough hours in the long term, says Manjit. “But it is satisfactory for the time being and may lead to more hours.”

Call us on 0300 003 7004 or email We help people who are out of work and not earning.