Greetings readers, we hope you’ve been enjoying all that lovely summer sunshine! Our July blog post is an opportunity for us to enjoy another story from a Moneywise Plus participant, this time we hear from Charlotte* who tells us about the experience she’s had of working with the project and the difference it has made to her life.


What was your situation before you joined us as a participant on Moneywise Plus?

I am a single mother of two children, one of whom has severe disabilities. I am her main carer, so that prevented me from being able to work for the last several years due to my complex family schedule. I am a graduate, but worried that I would never be able to go back into skilled work because employers would be put off by my situation and the gap in my employment history. I lost confidence in my abilities and worried that my skills might not be valuable anymore. As a single parent and carer, I felt isolated, socially anxious and found it hard to see any value in myself. Making conversation with people outside my all-consuming family situation became really difficult.

'You got this' written on a pavement in chalk.

Charlotte regained her self-confidence and focus after participating in the Moneywise Plus programme.


How did you come to be involved with the project?

I heard about Moneywise Plus through my coordinator at Home-Start Horizons, a delivery partner on the project. They referred me to the project and offered me support and encouragement to attend the sessions with an advisor.


What activities did you do on the project? Did they help you?

I first engaged with the Financial Routeway team, who were able to help me budget and manage my money more successfully. I then moved onto the Volunteer Routeway, which I really enjoyed attending. With the team there I was supported in creating a CV and personal statement; writing applications for jobs and volunteer opportunities, using email, and developing job searching skills. I found it a really positive experience that boosted my confidence and motivation to be involved in other things outside my family commitments. I regained confidence in my skills and learned new ones, too!


How has your situation changed since you joined Moneywise Plus?

Although I’m not seeking employment due to the ongoing care needs of my daughter, I have started a volunteering position on a local project, which I am really enjoying and lets me do something outside of the family. I feel empowered and uplifted, my self-confidence has improved and I’ve regained my focus. I’ve even started to decorate my house!


What did you think of the project?

I could not have achieved what I have and seen these benefits to myself and my family without the support I got from the project – thank you!


Would you or someone you know like to develop financial and digital skills and become work ready? Our project may be able to help you. Find out if you’re eligible by completing the referral form on our website, or call us on 0300 003 7004.


*The participant’s name has been changed to protect their identity.